LESSON INFO

Audience

  • Scanner App users who need to move a receiving transfer car to a manual bay location.
  • Supervisors and implementation team members validating transfer-car routing in a facility.

Prerequisites

  • You can log in to the Themis Trace Scanner App and reach the Main Menu.
  • You are working in the correct facility (transfer cars and destinations are listed for a facility).
  • Your role includes access to the Transfer Car Request screen.

Skills you’ll build

  • Navigate to Transfer Car Request from the Scanner App menu.
  • Create a transfer-car request using either a dropdown selection or a barcode scan.
  • Recognize and recover from common validation and submission failures without losing inputs.

LESSON OUTLINE

Concept

  • The Transfer Car Request screen creates a request to move a Receiving Transfer Car to a Manual Bay destination.
  • The destinations available are constrained by the selected transfer car.

Request a Transfer Car

  1. From the Scanner App Main Menu, open Transfer Car Request.
  2. Populate Transfer Car using one of the following methods:
    • Select a transfer car from the dropdown, or
    • Select the Barcode button to scan a transfer car barcode and populate the field.
  3. Populate Destination:
    • Select a destination from the dropdown.
    • If only one destination is available for the selected transfer car, Destination is read-only.
  4. Confirm the result:
    • On success, expect a confirmation popup: “Transfer Car request has been created.”

Safe edits

  • If you entered the wrong values, correct them directly and re-submit.
  • If you need to restart from a clean state:
    1. Select Clear.
    2. Confirm the prompt to clear all inputs.

Verification

  • Navigate to Transfer Car Request from the Main Menu Grid or Menu Drawer.
  • Select a Transfer Car and confirm the Destination options populate based on that transfer car.
  • Submit and confirm the success popup: “Transfer Car request has been created.”
  • If you intentionally omit a required field, confirm you receive the expected prompt and that inputs are maintained.

COMMON ISSUES

    • Symptoms

      • The screen is not visible in the Main Menu Grid or Menu Drawer.

    • Likely cause

      • The user lacks the required permissions for the screen.

    • Checks

      • Confirm the user’s permissions and that the feature is expected to be available in this facility.

    • Fix

      • Escalate to an administrator to review the user’s Scanner App role/permissions for Transfer Car Request.

    • Symptoms

      • No destinations are available in the dropdown, or

      • Destination cannot be changed.

    • Likely cause

      • Destinations are constrained by the selected transfer car.

        • If only one destination is available, Destination will be read-only.

    • Checks

      • Confirm a Transfer Car is selected.

      • If Destination is read-only, confirm whether there is exactly one destination option for that transfer car.

    • Fix

      • Select a different Transfer Car (if appropriate) to see a different destination set.

      • If the destination list is empty for a valid transfer car, escalate as a configuration/data issue.

    • Likely cause

      • Network or system error during submission.

    • Checks

      • Confirm device connectivity.

      • Confirm whether the app preserved your inputs (expected) so you can retry.

    • Fix

      • Retry without re-entering values.

      • If it persists, escalate with timestamp, transfer car, destination, and the exact prompt text.