Receiving into TELIA

Concept

• A TELIA move request can be created while receiving items, using the Receive Items workflow.
• This path is used when an item is being received and you want it to be routed into TELIA automation (or otherwise moved according to TELIA destinations) as part of the receiving action.
• The Scanner App validates required inputs before it submits the receive action and the TELIA request.
  • If validation fails, the app should keep your inputs so you can correct and retry.

Create a TELIA move request through Receiving

1. From the Scanner App Main Menu, open Receive Items.
2. In Schedule Item ID, scan or type the appointment number.
3. Confirm Work Location.
   • This is typically pre-populated from the appointment details.
   • If it’s editable, confirm it matches the door/bay you are actually receiving at.
4. In the BOL / Master Order / Rec Order field, scan or type the order identifier.
5. Go to the Receive Item tab.
6. In Item ID, scan or type the item you are receiving.
7. Confirm or select Item Status (if shown).
   • The selected status influences whether the item can be routed to automation.
8. Set the item’s receiving location:
   • Use Inventory Location Search to find a location, or
   • Select Bay/Row/Position/Level directly (as available).
9. Locate the Create TELIA Request toggle.
   • If it is disabled or hidden, use the checks in Verification below before proceeding.
10. Turn Create TELIA Request on.
    • TELIA-specific fields become visible.
    • The app may also show Available Positions to help choose destinations that can accommodate the item.
11. In Destination, select the TELIA destination.
12. (If present) Review and confirm any additional item details required for automation.
    • Enter measurements only as required by prompts or facility rules.
13. Select Add (or the Add icon) to add the item to the Items Summary.
    • If you are receiving multiple items on the same appointment/BOL, repeat steps 6–13 for each item.
14. When all items have been added, select Receive Items.
15. Confirm completion prompts (items added, attachments added when required).
16. Confirm you receive a confirmation popup indicating the items were received and the TELIA request was created for the item(s) where the TELIA toggle was enabled.

Safe edits

• If you scanned the wrong value:
  • Re-scan into the same field.
  • Or use the Clear icon to reset (confirm the prompt).
• If you are unsure about a selection:
  • Stop and confirm the appointment, Work Location, and item receiving location before submitting.
  • Confirm the Destination before you add the item.
• If a required field is missing:
  • Use the prompt to find the first incomplete field.
  • Complete it and re-submit. Your previous inputs should be preserved.

Verification

• Primary success signals (Scanner App):
  • The receive action completes with a confirmation popup.
  • Items appear in the Items Summary before submission (so you know the app captured the receive + TELIA intent).
• If the Create TELIA Request toggle is not available:
  • Confirm the facility has TELIA automation enabled.
  • Confirm the item’s status allows automation (items that cannot automate will not offer TELIA submission).
  • Confirm the selected receiving location supports destination lookups (some locations/destination sets may not be eligible).
• If submission fails:
  • Capture the exact prompt text.
  • Capture the Schedule Item ID, BOL/Order identifier, Item ID, receiving location (as entered), and selected Destination.
  • Retry once after correcting the missing/invalid field. Contact support if the issue persists.