LESSON INFO
Audience
- Customer service and quality teams who need to provide customer-ready documentation.
- Shipping/receiving supervisors who validate documentation completeness before release.
- Admins responsible for report access and ensuring test data is trustworthy.
Prerequisites
- Your user/role has permission to view the underlying test data and to generate printouts.
- The inventory item(s) have test data recorded (chemistry/coating/mechanical, as applicable).
- You know the customer context (customer name, PO, heat/lot, and any required customer references).
Skills you’ll build
- Generate a Test Report (certificate of analysis) that is consistent and traceable.
- Validate that report values match system test data before sending externally.
- Troubleshoot common issues: missing fields, wrong item selection, and permission blocks.
- Maintain audit-friendly behaviour (what was generated, from what data, by whom).
LESSON OUTLINE
Concept
- A Test Report is a standardized, printable certificate of analysis generated from system test data.
- The report provides:
- Traceability to specific system records (item identity, heat/lot, specs).
- Reduced manual retyping and formatting.
- Permission controls on which users are able to generate/export report data.
- The Test Report is read-only in Themis-Trace. Themis-Trace does not perform the underlying tests; it displays the latest stored test results for the item context.
Generate a Test Report for an inventory item in the Web App
- Locate the item:
- Open Inventory → Inventory Items and search by Item ID, TTIN, heat/lot, or other known identifiers.
- Open the item record and confirm you have the correct item:
- Facility
- Customer
- Product type
- Heat / lot / melt (as applicable)
- Grade/spec context (as applicable)
- Open the Documents menu.
- Select Test Report.
- Review the preview/output:
- Confirm chemistry/coating/mechanical sections reflect the latest stored test data for the item context and show the correct units of measure.
- Confirm optional customer fields (PO, customer references) are correct when present.
- Expect blank fields when source data is missing (do not interpret missing data as 0).
- Export/print according to your site process:
- Print for physical paperwork, or export to a file as required.
Export (Power BI embedded report)
- In the embedded report toolbar, select File.
- Select Export.
- Select Excel.
- Save the exported file.
Verification
- For a known item with known test data:
- Generate a Test Report.
- Confirm the report includes the correct item identity and audit markers (timestamps/user) if present.
- Optional: spot-check that key sections appear when populated (general fields, chemistry, coating, mechanical, and test dates if present).
COMMON QUESTIONS
-
Likely cause
Permissions are restricting your access.
Checks
Confirm your role has access to Printouts/Test Reports.
Fix
Ask an admin to enable the printout and/or grant permissions.
-
Likely cause
Test data is missing or not associated to the item/spec.
Checks
Open the item’s test data details and confirm results exist for the expected categories.
Fix
Correct/supply test data, then regenerate the report.
-
Likely cause
Wrong item selected, wrong customer references, or outdated test data.
Checks
Reconfirm item identity (heat/lot/spec) and customer fields.
Fix
Regenerate after correcting the source record(s); do not hand-edit the printed output without documenting the exception process.
-
Likely cause
The expected message type (EDI 863) is not supported for this workflow/customer integration.
EDI is not enabled for the current customer.
The workflow did not generate a transmission for this record, or the transmission failed / downstream processing is delayed.
Checks
Open the relevant record’s edit form and review the EDI Transmissions tab.
Confirm whether an outbound transmission exists for the timeframe you expected.
Confirm EDI is enabled for the current customer.
Fix
If no transmissions exist on the EDI Transmissions tab: escalate with the record identifier(s), customer, facility, and the date/time the workflow step completed.
If transmissions exist but the customer didn’t receive them: escalate with the transmission identifier(s) and timestamp(s).
If EDI isn’t enabled for the customer: have an admin enable/configure it via the Customers menu, then re-test.